Here at Bailey Creative, where we're passionate about helping you achieve success in the ever-evolving digital landscape. In today's fast-paced world, your brand identity is the face of your business - the first

Customer service and customer experience are two terms that are often used interchangeably. Although both are integral aspects of any business, they are two strategies that consist of different business practices in order

We live in a world of digital transformation, where businesses must adapt their brands to take place in the digital environment. From the sales process to customer service and online social selling, consumers

Your brand is the face of your business, and regardless of the size of your company, branding is essential for the growth and success of any business. Simply put, your brand is defined

It’s no secret that customers have high expectations when it comes to the quality of the products and services a brand provides them. This makes it extremely important for customer satisfaction to be

Did you know that the probability of selling to a new customer is between 5% and 20%, whereas the probability of selling to an existing customer is between 60% and 70%? Plus, it

Defining your target audience should be the first and most important step to your marketing strategy. It is very hard to create a successful campaign without first knowing who you are creating that